About Kelly

Kelly with Goober, the Hyacinth Macaw

Kelly has worked professionally with animals and people since 1999.   She lives and breathes learning and behavior.

She has helped countless numbers of pets by helping the people that care for them.

She has matched people with the right pet for their family and she has helped keep pets in their family through behavior & training assistance.

Kelly got her undergraduate degree in Photography and really thought she was going to be a photographer for a living.  She loved the creativity and observation, but she found she also wanted to directly help people in ways that made their world a better place.

Kelly’s career with animals began as an Animal Care Technician at the Oregon Humane Society in 1999.  A hoarding investigations case in 2004 caused her to shift focus to helping people and pet birds.

In 2005, she was recruited by Marli Lintner, DVM owner of The Avian Medical Center, Oregon’s only exclusively avian veterinary hospital.  She was a technician and the practice manager, and she also taught bird behavior classes and provided personalized bird training beginning in 2005.

Kelly has lived with every behavior problem a pet can have.  She has helped pets that were otherwise going to be euthanized.  She has helped companion animal caregivers have a positive relationship with their pets by connecting people to the science of Applied Behavior Analysis through classes and consultations, where she makes great use of memorable training analogies.  She’s a great story teller.  She can help you increase all the fun parts of living with an amazing animal.  She can also help you understand pet body language.  Oh, and teach you how to train your pet.  And, let’s not forget, she can help you find the best species or breed for you, your family and lifestyle.  She’s helped match MANY people with the right pet for them.

She has a rare blend of creativity, analysis and compassion that makes her especially good at helping both the pet and the people in a family.  Her goals are happier people and happier pets.

She has studied animal welfare and animal training all over the nation.

Here are just a few of the notables:
Applied Behavior Analysis – Graduate Certificate, University of North Texas
Humane Management – Diploma, HSUS University
Applied Behavior Analysis; Living and Learning with Parrots – Certificate of excellence, Susan G. Friedman, Ph.D
Veterinary Behavior Conference – The Gabriel Foundation
The Fly About 2008 – Cockatoo Downs
Association of Avian Veterinarians Annual Conference 2008 – Savannah, Georgia
The Art and Science of Training Birds –  Certificate of excellence,  Susan Friedman, Ph. D. and  Steve Martin, Natural Encounters
Equine Clicker Training WorkshopAlexandra Kurland
Canine Aggression; Prevention and Treatment – Julie Shaw
Clicker Expos in 2005, 2012, 2013, 2015

She’s always looking for more learning opportunities.  When she’s not reading, she’s learning from caregivers, animal trainers, psychologists, veterinarians and checking out new pet care products and toys.  And she reads.  A LOT.  If you are looking for books or websites, ask her via email Kelly@BallanceBehavior.com  She loves sharing what’s she’s found!  Currently she is recommending Thinking Fast & Slow by Daniel Kahneman

She has been a professional member of The International Association of Avian Trainers and Educators  (IAATE) and the Animal Behavior Management Alliance (ABMA).  She has been an instructor at the Positive Parrot Training Retreat in Dallas, Oregon (see more at Cockatoo Downs)

Kelly also holds a Bachelor of Fine Arts in Photography from the Pacific Northwest College of Art.  In 2006, her photograph of a toucan was published as the full back cover of Good Bird! Magazine.  Many of the photographs on this website are hers.  She thinks that photography is where she gets some of her timing skills from.  That and teaching all the Clickin’ Chicken classes!

Kelly pours her heart and soul into learning and sharing humane training methods in the hopes of building a future where companion parrots can live without screaming, biting and feather picking. Isn’t it time you talked with her?

Yes, the rumors are true.  Kelly will take on dog training cases.  If you would like to work with Kelly to help your canine companion, please contact her.  Especially if you have worked with other trainers without success, or if you are considering euthanasia.   Kelly@BallanceBehavior.com

She also works with horses, cats and small animals like rabbits, rats, guinea pigs, chinchillas, gerbils, mice and hamsters.